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Home > Content > Return Policy

US Web Leads Return Policy

Take advantage of our fair and easy return policy that gives agents credit for invalid leads. We provide you until the 9th of each month to return a lead from the previous month.

We can credit your account FULL PRICE for the following reasons:

  • All numbers provided are disconnected, fax or wrong number
  • Lead is a duplicate already received from All Web Leads within the past 30 days
  • Contact is another agent testing the system
  • Contact is a student researching a school project
  • The contact information is obviously incorrect upon initial inspection (Mickey Mouse, asdf asdf, etc)
  • A language barrier exists with the contact
  • Contact did not request a quote
  • As part of your Service Plan, you will be able to return: Consumers insured by my primary carrier

To return a lead, simply log into your online account and select the lead you need to return for credit. Select from the drop-down menu the appropriate reason for returning the lead.

Please allow up to 10 business days to process a lead for credit. Credits for leads covered under the Return Policy are applied towards your account balance immediately and are good towards future lead purchases.

Please note that we can only credit for the reasons listed above.

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